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Terms and Conditions / Privacy Policy

Returns and Refunds

  • Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong selection.  
  • We will only accept an exchange if the product is delivered damaged.  If an item is delivered damaged, please contact us immediately on 1300 856 050 within 48hours to advise us of damaged goods.  Please also note damage on consignment note provided by the Courier for receipt of goods prior to signing acceptance of delivery.
  • Late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Privacy Policy

At Marine Ice Makers Australia we understand your right to Privacy and the importance of keeping your personal information secure. We would like to assure you that shopping online with us is completely safe. 

  • All information is secured using the industry standard Secure Socket Layer (SSL) technology which means that all your credit card and personal details are encrypted when transmitted over the Internet.
  • If you are concerned about providing your details online please send us an e-mail or telephone 1300 856 050 to place your order.
  • All information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy.
  • Any personal information that you submit will be used simply to process your orders.
  • We are not involved in the selling, trading or alternative unauthorised use of personal information. We ensure that we will not pass on your personal details to any other organisation.